How we process your personal data

It is important for Region Skåne that you feel confident that we process your personal data in a secure and legitimate manner. On this page we describe how we process your personal data.

All of our processing of personal data complies with the applicable data protection legislation. This means that we protect your personal data by taking the necessary measures, and that you have the right to contact us at any time to find out what personal data we have saved about you.

What are personal data?

Personal data refers to information that relates in one way or another to your person, either directly or indirectly. This can be a name, e-mail address, telephone number, postal address or date of birth. Photos are also a form of personal data, if you are clearly discernible on the picture.

What does the processing of personal data involve?

The processing of personal data involves, for example, the collection, registration, dissemination, processing and deletion of data.

Why do we process your personal data?

There may be a number of legitimate reasons why Region Skåne may process your personal data; it is necessary to carry out a task of public interest, it is part of the exercising of Region Skåne’s authority, or we have to fulfil a legal obligation.

In some cases, Region Skåne may need your consent to process your personal data. When you give your consent, you should always ask to be given clear information about what you are giving your consent to.

We may need your personal data for the following purposes:

  • To carry out our duties towards you.
  • To provide a good service and to be able to offer well-functioning, efficient and simple services.
  • To be able to respond to queries submitted.
  • To be able to manage orders you place.
  • To be able to register your participation in seminars, training courses and similar.
  • To send you newsletters and subscription mailings.

Who views your personal data?

Your personal data are used by the employees of Region Skåne, who need to view your personal data in order to carry out their work. We do not disclose your personal data to other parties if we are not obliged to do so by a law, regulation or decision by a public authority or to protect our rights or third-party rights.

Public documents

Region Skåne is bound by the principle of transparency. This means that certain documents are public documents that Region Skåne must disclose on request. A privacy test is carried out before disclosure in accordance with the law on transparency and confidentiality.

Obligation to report

In certain cases, we also have an obligation to provide reports. This means that we must disclose information to various authorities, and relevant personal data can also be included. This can happen, for example, if a child is suspected of being mistreated or in the event of a Lex Maria application to a supervisory authority.

IT suppliers

To enable your personal data to be technically processed, they will be transferred to the IT suppliers that provide our platforms. In these cases, we have placed strict requirements on the supplier to assure us that they process the data well and in a secure way.

Third country

Should your personal data be processed outside the EU/EEA area (in a third country), we will inform you of this. In such case, the processing complies with the regulations on protection contained in the data protection legislation.

External operators

Region Skåne is not responsible for external operators’ own processing of personal data. External operators can be private carers or companies owned by Region Skåne. We have the option, however, of imposing requirements for how these organisations should conduct their operations when commissioned to do so by Region Skåne.

How long do we save your personal data?

We save your personal data for as long as there is a purpose to the processing. When this purpose or objective is no longer relevant, for example, if an agreement is no longer valid or the case is completed, your personal data will be processed in accordance with the legal regulations that apply to archiving.

These regulations are based on the archiving law (1990:782) and Region Skåne’s regulatory framework for archives and information management, and govern how and to what extent we may delete or save information.

There are special regulations for some types of personal data; patient records, for example, must be saved for at least ten years by law.

What are your rights?

When your personal data are processed by use, you have certain rights. Special regulations for how we process general documents may affect these rights in different ways. Region Skåne will receive your application to exercise your rights and take a view of your wish on the basis of the data protection legislation and other laws.

Transparency and register excerpts

You have the right to receive information free of charge if Region Skåne processes personal data about you. You also have the right to receive information on how your personal data are processed. You also have the right to receive a copy of the personal data that Region Skåne processes about you, a so-called register excerpt.

Other information

You have the right to have incorrect personal data corrected or to have incomplete personal data supplemented.

Deleting information

In certain cases, you have the right to have personal data deleted. This is also known as “the right to be forgotten”. In these cases, Region Skåne shall delete the data without undue delay.

In certain circumstances, you have the right to object to how your personal data are processed. This means that your personal data may no longer be processed if Region Skåne is unable to show that the legal ground of public interest applies to the processing of your personal data.

Transferring information

In some circumstances, you have the right to request that Region Skåne provides your personal data in a format that enables them to be transferred to another personal data controller. This means that your data will be disclosed and may be transferred in a structured, electronic format.


If you are not satisfied with the way in which your personal data have been processed, or feel that your data have been handled incorrectly, you may submit a complaint to the supervisory authority, the Swedish Authority for Privacy Protection (IMY).

Who is responsible for your personal data?

Region Skåne, corporate identity number 232100-0255, is the personal data controller for your personal data, and is responsible for ensuring that such processing complies with the law.

How are your data protected?

Region Skåne works constantly to process your data in a secure manner. We take the appropriate technical and organisational measures that are required to protect your personal data and ensure that the processing is carried out in accordance with the applicable laws.

Contact information

If you would like to exercise any of your rights, or if you have any general queries about how your personal data are processed, please contact Region Skåne’s data protection officer.

The Data Protection Officer, Region Skåne, 291 89 Kristianstad
Telephone: 044-309 30 00

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