About your invoice

The invoice will include charges for public healthcare within Region Skåne and patient transport and mobility service journeys via Skånetrafiken.

Invoicing charge

You will have to pay an invoicing charge of SEK 50 if you choose to pay by invoice instead of paying directly at the time of your visit. However, if it is not possible to pay the patient charge at the time of your visit, no invoicing charge will be added to your invoice.

Pay by direct debit

To pay your invoice by direct debit, you need to have a Swedish bank account. If that is the case, you then need to make an application. 

Apply digitally via online banking

You can apply for direct debit via your online banking. Then search for “Region Skåne” at the section regarding direct debit (Swedish: autogiro), and register that you want direct debit for Region Skåne’s bankgiro number 681-1616. 

Apply by form

You can also apply by filling in a form. Form to print out and fill in: 
Form to print out for autogiro registration - in Swedish  (pdf, new window)

How to fill in the form 

1. Fill in the fields with "Betalningsmottagare": Name: Region Skåne GSF, Full address: 291 89 Kristianstad, Organisation number: 232100-0255, Bankgiro number: 681-1616
2. Fill in your name, address and personal identity number, the name of your bank and the bank account (konto) from which the money should be withdrawn.
3. Sign the form with your signature, place and date.
4. Put the form in an envelope, and mark the envelope “Autogiro”.
5. Send the form to Region Skåne at the following address: Region Skåne, Gemensam servicefunktion, Fakturering och bankredovisning, 223 81 Lund.

Credit notes and refunds

If you have received a credit note, this means that you will get money back. In this case, you will need to send your sort code and account number to Region Skåne. 

Submit your sort code and account number via a form

Reminder charge

Your payment must be registered by the due date. If you do not pay the invoice on time, a reminder charge of SEK 60 will be added to your next invoice.

Double charge for missed visits

If you do not attend your booked appointment or do not cancel your appointment at least 24 hours before your appointment, you will be charged double the patient charge. You will be charged even if the appointment would have been free of charge.

Incorrect charges on invoices

If the charge or the time of your appointment is not correct, please contact the reception at the healthcare centre you visited. You will find the telephone number on the invoice.

If you have any questions about charges for patient transport or mobility service journeys, please contact Skånetrafiken on 0771-77 44 33.

Questions about invoices or charges

You can contact Region Skåne if you have any questions about invoices for patient charges and healthcare costs. For example, you can get answers to questions about:

• free cards and high-cost protection
• regulations
• invoices
• dental care support

Contact Region Skåne with any questions about invoices